Govt received 15 lakh public grievances in six months

The government of India has a big online system where people can send complaints when government services do not work well.

This system is called CPGRAMS.

Between January and July 2026, more than 15 lakh people, which is around one and a half million, sent complaints.

The government says it fixed these complaints in about 13 days on average.

A minister named Jitendra Singh shared these numbers with the Indian Parliament.

The government wants to make fixing complaints even faster, bringing the time down from 30 days to 21 days.

They also created a helpful robot called 'Samadhan Didi' that can listen to complaints by voice in many languages.

This robot sends each complaint to the right department so it gets fixed quickly.

The government also made it easier for retired people to confirm they are still alive every year, so their pension keeps coming without trouble.