0 months ago
Ekart Delivery Dispute Sparks Online Customer Complaints
A customer said her package was cancelled even though the delivery worker did not call her.
She went to the delivery center to collect it herself.
The worker allegedly refused to give her the package.
Mahi Mishra shared the complaint on X. She asked Ekart and Flipkart to investigate.
Other people said they had experienced similar problems.
Some complained that Ekart’s customer support was difficult to reach.
One person said an exchange was cancelled after several attempts without a call.
The claims led to an online discussion about courier services.
An X post alleged that an Ekart agent cancelled a woman’s parcel without calling her.
The customer reportedly visited an Ekart hub but was allegedly refused the parcel.
Mahi Mishra called for action against the agent and urged Flipkart to investigate.
Other users described difficulties with Ekart support and similar delivery or exchange problems.
One user said an exchange order was cancelled after three alleged attempts without calls, closing the return window.
- Who
- A customer, Mahi Mishra, an alleged Ekart delivery agent, Flipkart, and other courier-service users.
- What
- A parcel was allegedly cancelled without a customer call, and the customer was reportedly refused the parcel after visiting an Ekart hub.
- Where
- At an unspecified Ekart delivery hub and through discussions on X.
- When
- The specific date of the alleged incident is not stated.
- Why
- Mishra said the alleged cancellation and refusal were improper and called for action and an investigation.
Key facts
- Delivery company
- Ekart
- Related e-commerce platform
- Flipkart
- Reported complaint
- A parcel was allegedly cancelled without the customer being called.
- Hub visit
- The customer reportedly went to an Ekart hub to collect the parcel.
- Alleged refusal
- The delivery agent allegedly refused to deliver the item.
- Customer support concern
- Users described Ekart support as difficult to access.
- Additional complaint
- A user said a Myntra exchange was cancelled after three alleged delivery attempts without a call.
Quotes
Mahi Mishra
X user and critic of Ekart delivery service
“Action should be taken against such delivery boys who act as per their own whims! Flipkart should also take action against this, as Ekart delivers their parcels; customers face problems because of such people.”
NDTV
“No matter what you do, I won't deliver it to you!”
NDTV
Anonymous X user
Social media commenter expressing frustration with courier practices
“Absolutely right! Action should be taken against such delivery boys; they harass customers.”
NDTV
Sources
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