1 day ago
Rapido Driver’s ‘I Love You’ Message Sparks Harassment Outrage
Geetika Srivastava said a Rapido delivery rider sent her unwanted personal messages.
One message reportedly said “I love you.”
The rider also asked how she was.
When Geetika said she might contact the police, he allegedly told her to go ahead.
She then blocked him.
She shared screenshots and her concerns on LinkedIn.
Rapido Support apologized and asked for more information about the delivery.
Some people said the company should explain what action it would take.
Geetika Srivastava alleged that a Rapido delivery rider messaged her personal number inappropriately after delivering a parcel.
Chat screenshots reportedly showed the rider writing “I love you” and asking how she was.
The rider allegedly appeared dismissive when Srivastava threatened to complain to police or Rapido.
Srivastava blocked the rider and posted about the incident on LinkedIn, tagging Rapido co-founder Aravind Sanka.
Rapido Support apologized and requested her Ride ID and mobile number, but commenters criticized the response as templated.
- Who
- Geetika Srivastava, a Rapido delivery rider, Rapido Support, and Rapido co-founder Aravind Sanka.
- What
- A woman alleged that a Rapido delivery rider sent inappropriate messages to her personal number after a parcel delivery.
- Where
- The alleged messages followed a Rapido parcel delivery, and Srivastava shared the complaint on LinkedIn.
- When
- The incident was reported recently; the article does not provide a specific date.
- Why
- Srivastava posted the incident to question Rapido’s handling of rider conduct and customer safety.
Complainant and Critics
Rapido Support
Handling of the alleged harassment
Complainant and Critics
Srivastava and commenters said the rider’s messages were inappropriate and questioned whether Rapido would impose meaningful consequences.
Rapido Support
Rapido Support said it took customer safety and dignity seriously, apologized for the unpleasant experience, and requested the Ride ID and mobile number to obtain more details.
Adequacy of the response
Complainant and Critics
Commenters described Rapido’s public reply as a templated response and asked what specific action the company would take.
Rapido Support
Rapido’s public response, as reported, did not specify disciplinary action but sought information related to the ride.
Key facts
- Complainant
- Geetika Srivastava
- Company
- Rapido
- Reported conduct
- The rider allegedly sent inappropriate personal messages, including “I love you.”
- Rider response
- He allegedly told her to complain to the police or Rapido after she threatened to do so.
- Action by complainant
- Srivastava blocked the rider and posted screenshots on LinkedIn.
- Company response
- Rapido Support expressed regret and requested the Ride ID and mobile number.
- Public reaction
- Some commenters criticized the company’s response as a template and demanded strict action.
Quotes
Rapido delivery rider
The delivery captain accused of sending inappropriate messages to Geetika Srivastava.
“I love you”
livemint.com
Geetika Srivastava
The LinkedIn user who described the alleged harassment and criticized Rapido.
“Being a woman in this country is tough, but apparently now you can't even book a single Rapido parcel delivery without being harassed by their delivery guys”
livemint.com
LinkedIn commenter
A commenter responding to Srivastava’s post and urging Rapido to act.
“Sorry for what you went through. Rapido must take strict action against him and ensure it’s not repeated by anyone else.”
livemint.com
Sources
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