10 hrs ago
Noida Woman Reports Harassment by Rapido Parcel Delivery Captain
A woman in Noida said she felt harassed during a Rapido parcel delivery ride.
She said the delivery person told her, “I Love You.”
She shared her experience online.
The post spread quickly and many people reacted.
Rapido said it was sorry about what happened.
The company said customer safety, dignity, and respect are important to it.
Rapido asked her to send information about the ride so it could investigate and help.
The report does not say what happened after the company’s request.
A Noida woman named Geetika described an allegedly unpleasant experience involving a Rapido parcel delivery rider.
Her account included the delivery person reportedly saying, “I Love You.”
The post quickly went viral and drew widespread reactions.
Rapido apologized for the reported experience and said it takes such matters seriously.
The company asked Geetika to share the Ride ID and registered mobile number by direct message for assistance.
- Who
- Geetika, a Noida woman, and a Rapido parcel delivery Captain are involved.
- What
- Geetika reported an allegedly unpleasant and harassing interaction during a parcel delivery ride.
- Where
- Noida; the interaction occurred during a Rapido parcel delivery ride.
- When
- The report does not specify when the incident occurred or when the post was published.
- Why
- Geetika shared the experience after reporting the delivery person’s behavior; Rapido responded to address the complaint and request ride details.
Geetika’s account
Rapido’s response
Reported conduct
Geetika’s account
Geetika described the parcel delivery experience as harassment or an unpleasant interaction and cited the delivery person saying, “I Love You.”
Rapido’s response
Rapido acknowledged the reported behavior, apologized for the unpleasant experience, and said it takes such matters seriously, but the report does not include a detailed account from the delivery person.
Next steps
Geetika’s account
Geetika’s viral post brought public attention to her complaint.
Rapido’s response
Rapido asked Geetika to provide the Ride ID and registered mobile number so it could assist her further.
Key facts
- Person reporting
- Geetika
- Location
- Noida
- Service
- Rapido parcel delivery
- Reported remark
- “I Love You”
- Public reaction
- The post went viral and attracted many reactions.
- Company response
- Rapido apologized and said it takes customer safety and reported misconduct seriously.
- Requested information
- Ride ID and registered mobile number, to be shared by direct message.
Quotes
Rapido
The parcel-delivery platform responding to Geetika’s viral post
“Hi Geetika, we are sorry to learn about the unpleasant experience you faced during your Parcel Delivery ride. We understand your concern regarding the reported Captain’s behaviour, and we take such matters very seriously. Customer safety, dignity, and respect are our top priorities. Kindly share the Ride ID along with your registered mobile number via DM so we can assist you further. We appreciate you bringing this to our attention and look forward to your response.”
timesnownews.com
Sources
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