1 month ago
Meghalaya Launches First District Digital Grievance Portal
Meghalaya has launched its first district-level digital grievance redressal portal in East Khasi Hills.
The portal, named dc-ekh.in, was inaugurated by Deputy Chief Minister Prestone Tynsong.
It aims to provide a convenient and accessible platform for citizens to raise grievances at individual, village, and community levels.
The portal features an online tracking system that allows complainants to monitor the progress of their cases.
The government hopes this initiative will improve administrative responsiveness and public satisfaction.
Residents can lodge complaints through the portal, Gram Sevaks, post, or directly at the deputy commissioner’s office.
This portal is expected to serve as a model for other districts in Meghalaya.
Meghalaya launched its first district-level digital grievance redressal portal in East Khasi Hills.
The portal, dc-ekh.in, was inaugurated by Deputy Chief Minister Prestone Tynsong.
It provides a convenient and accessible platform for citizens to raise grievances at individual, village, and community levels.
The portal features an online tracking system for monitoring the progress of complaints.
Residents can lodge complaints through the portal, Gram Sevaks, post, or directly at the deputy commissioner’s office.
- Who
- Meghalaya Deputy Chief Minister Prestone Tynsong and East Khasi Hills Deputy Commissioner Abhilash Baranwal
- What
- Launch of the first district-level digital grievance redressal portal in Meghalaya
- Where
- Shillong, Meghalaya
- When
- July 29
- Why
- To improve administrative responsiveness and public satisfaction by providing a convenient and accessible platform for grievance redressal
Government Perspective
Public Perspective
Efficiency in Governance
Government Perspective
The government believes the portal will improve administrative responsiveness and public satisfaction.
Public Perspective
The public hopes the portal will provide a convenient and accessible platform to raise grievances.
Transparency and Accountability
Government Perspective
The government aims to ensure greater transparency and accountability through the online tracking system.
Public Perspective
The public expects timely resolution of their grievances and transparency in the process.
Key facts
- Portal Name
- dc-ekh.in
- Location
- East Khasi Hills, Meghalaya
- Inaugurated By
- Prestone Tynsong, Deputy Chief Minister of Meghalaya
- Conceptualized By
- Abhilash Baranwal, Deputy Commissioner of East Khasi Hills
- Features
- Online tracking system, multi-level grievance submission
Quotes
Prestone Tynsong
Meghalaya Deputy Chief Minister
“The East Khasi Hills portal is the first initiative of its kind in Meghalaya and is expected to serve as a model for other districts.”
theprint.in
“The government is working towards creating an efficient service delivery mechanism that reaches every citizen.”
theprint.in
Sources
Related news
CPM MLA Launches Grievance Portal for Domkal Residents
Karnataka Plans Online Rural Complaint System for Panchayats
Guntur to hold PGRS grievance sessions every Monday
India's CPGRAMS becomes world's largest digital grievance redressal platform
Seethakka Launches Mandal-Level Praja Vani Grievance Cell in Mulugu District
Odisha Launches WhatsApp System for Revenue Grievance Redressal
Meghalaya Students Get First-Hand Lesson in Governance
Meghalaya District Bans Roadside Cooking and Littering to Protect Environment
Mawsynram: India's Monsoon Capital in Meghalaya
Shillong Volunteer Arrested for Extorting Rs 15,000
