2 weeks ago

Africa's home delivery apps can learn from Indian startups

Africa's home delivery apps can learn from Indian startups
What Africa’s home delivery apps can learn from India’s startups · thehansindia.com

Many people in African cities like Nairobi and Lagos live in areas that do not have proper street addresses.

This makes it very hard for food and package delivery apps to find their customers' homes.

In the past, delivery companies in India had the exact same problem.

Indian startups figured out clever ways to solve it.

They built smart systems that learn from every successful and failed delivery.

The systems remember landmarks, like 'the blue gate past the second speed bump,' to guess where someone lives.

They also used machine learning, a type of computer program that gets better the more it learns.

Instead of waiting for the government to create addresses, they made their own smart maps.

The report says African delivery companies should do the same thing.

It also says they should look for customers in smaller towns, not just big cities.

Key facts

Report author
Chukwudi Okeke
Source publication
Cited by India Narrative
Core problem
Lack of formal postal addresses in African cities
Affected cities
Nairobi (Kenya) and Lagos (Nigeria)
Recommended solutions
Landmarks, delivery history, and machine learning
Recommended mindset
Logistics as a data and trust problem, not just trucks and warehouses
Government role
Infrastructure and data provider, not a rival to private business
New growth areas
Second- and third-tier towns beyond national capitals

Quotes

Chukwudi Okeke

Author of the cited article

““Nairobi’s estates and Lagos’s informal settlements were never built with postal codes in mind, and they are not going to get them soon. That used to feel like a permanent handicap.””
thehansindia.com

Sources

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