2 hrs ago

AI Portal MMATRIX to Track Health Department Petitions

The health minister is creating a computer system called MMATRIX.

It will help the department keep track of every petition people submit.

Each petition will be entered into the system on the day it arrives.

The system will show which officer is handling it and what work has been done.

Officers will normally be expected to process petitions within 10 working days.

They must provide reports and proof of their actions.

A senior officer must check that the problem was truly addressed before the case is closed.

The system will also track instructions from ministerial meetings and highlight work that is late.

Key facts

System name: Minister’s Monitoring & Action Tracking of Representations & Inter-departmental eXecution (MMATRIX)
Responsible official: Health Minister Satya Kumar Yadav
Registration rule: Each petition will be registered online on the day it is received.
Suggested deadline: Processing will normally be assigned a 10-working-day deadline.
Resolution check: A senior competent officer must examine the Action Taken Report and evidence before confirming resolution.
Meeting monitoring: A Meeting ATR module will track directions issued during ministerial review meetings.
Case identifiers: Each petition will carry an MMATRIX ID, an e-Office acknowledgement number and an e-Office file number.

deccanchronicle.com · 3 hrs ago