Coupang had 18 service outages in 2 years and 8 months

Coupang’s main services stopped working for just over two hours early on Oct.

9.

Restaurants could not complete some deliveries, and delivery riders could not check customers’ addresses.

Early-morning shipments were delayed, and many orders were canceled.

The report says Coupang had 18 outages in 2 years and 8 months, more than any other online platform.

Disruptions can affect shoppers, restaurants and delivery workers at the same time.