Kronenhalle bar rules questioned after visitor complaints

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  A visitor complained that staff at Zurich’s Kronenhalle bar did not stop guests from smoking nearby.

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  A separate account described tourists speaking loudly and photographing paintings, despite the bar’s rules against photography.

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  The Kronenhalle’s house rules also prohibit large dogs, speakerphone calls and smoking.

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  The article says the Kronenhalle did not answer its questions.

Who

Visitors to the Kronenhalle bar and its staff. The article also describes the Kronenhalle.

What

Visitors complained about smoking and said staff did not intervene; another account described tourists speaking loudly and taking photos.

When

The article was published on October 12, 2026. The accounts refer to the previous Thursday and the previous morning.

Where

The Kronenhalle bar in Zurich, Switzerland.

Why

The article says the bar’s rules prohibit smoking and photography, but staff allegedly did not enforce them.

This story does not have two clearly opposing sides.