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OneTag Lets Indian Drivers Switch Banks Without Replacing FASTag

OneTag Lets Indian Drivers Switch Banks Without Replacing FASTag
FASTag OneTag launched: Change your bank without replacing the tag—here’s how it works · livemint.com

OneTag lets drivers change the bank connected to their FASTag.

They do not need to remove or replace the sticker on their car.

Drivers begin the process in the Rajmargyatra app.

They enter their vehicle registration number to check eligibility.

Their current bank sends a six-digit code to confirm the request.

The driver then chooses a new bank and completes fresh KYC checks.

The old wallet is closed after the change.

Any leftover money is refunded after pending tolls and fees are considered.

Drivers must wait six months before changing providers again.

Key facts

Initiative
OneTag
Application
National Highways Authority of India’s Rajmargyatra smartphone application
Verification
A six-digit Mobile Verification Code is sent by the existing issuer bank.
Identity check
Fresh Know Your Customer verification is required with the new bank.
Tag status
The physical RFID tag and FASTag ID remain unchanged.
Wallet treatment
The old wallet is closed and remaining funds are refunded after pending tolls or administrative fees are adjusted.
Repeat transfer limit
A six-month cooling-off period applies before another portability transfer.

Sources

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