6 days ago
boltt Expands Smartphone Service Network to 250+ Centres Across India
boltt is a new smartphone brand from the company Fire-Boltt.
It has opened more than 250 service centres across India.
These centres can help customers repair their phones and use warranty services.
Customers need to bring their phone and purchase invoice for assistance.
The company wants to increase the number of centres to 350-400 in the next 6-8 months.
It also hopes to offer doorstep service later.
Each boltt phone has a support feature called Boltt Care.
Customers can also contact the company through email, WhatsApp or phone.
boltt has launched its smartphone business with more than 250 service centres across India.
The network provides repair, component replacement, software diagnosis and warranty assistance under applicable terms.
Service centres operate in cities including Delhi, Mumbai, Pune, Bengaluru, Hyderabad, Chennai and Kolkata.
boltt plans to expand the network to 350-400 centres within the next 6-8 months.
Every boltt smartphone includes Boltt Care, with additional support available by email, WhatsApp and phone.
- Who
- boltt, the smartphone brand from the house of Fire-Boltt, led by Founder and CEO Arnav Kishore.
- What
- boltt has established a network of more than 250 service centres for smartphone repairs, replacements, software support and warranty assistance.
- Where
- Across India, including cities such as Delhi, Mumbai, Pune, Ahmedabad, Bengaluru, Hyderabad, Chennai, Kolkata, Jaipur, Lucknow, Patna and Guwahati.
- When
- The announcement was made on August 27; boltt plans to reach 350-400 centres within the next 6-8 months.
- Why
- To provide accessible customer support and strengthen consumer confidence as boltt enters India’s smartphone market.
Key facts
- Current service network
- More than 250 centres across India
- Planned expansion
- 350-400 centres within the next 6-8 months
- Available assistance
- Component-level repairs, replacements, software diagnosis and resolution, and warranty support
- Customer requirement
- Customers should bring their device and purchase invoice to a service centre
- Digital support
- Boltt Care is built into every boltt smartphone
- Other support channels
- Email, WhatsApp and phone support are available
- Future plan
- boltt is working toward introducing doorstep service
Quotes
Arnav Kishore
Founder and CEO of boltt
“At boltt, we believe our relationship with customers begins with the purchase and continues throughout the ownership journey. As we enter the smartphone category with the Evo and Ace 5G, our focus is on building trust through accessible, responsive and accountable support. We are building boltt for the long term, and we are committed to standing firmly behind every device we sell.”
theprint.in
Sources
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