1 week ago

Nagaland Police to Launch Single-Window Complaint Portal Soon

Nagaland Police plans to create one online place where people can report complaints.

The portal is expected to start within 10 to 12 days.

People will be able to see what is happening with their complaint.

They may also be able to download the police inquiry report.

Police will check whether a complaint concerns a serious crime, a less serious offence or a civil disagreement.

Serious crimes require the police to register a First Information Report.

Civil disputes usually cannot be handled by the police.

The system may help police notice repeated reports of abuse or harassment.

Officials also asked people to report violence so authorities can better provide support.

Key facts

Portal launch: Expected within 10–12 days of the August 25 announcement.
Complaint categories: Investigators will determine whether matters are cognisable, non-cognisable or purely civil.
Cognisable offences: Police stations will be required to register a First Information Report when such an offence is established.
Non-cognisable offences: Complainants may be advised to approach a magistrate.
Gender-based violence cases: One-stop centres handled 311 cases in the last financial year, while the Women Helpline received 144 cases.
Child protection cases: Child Welfare Committees received 640 cases involving children needing care and protection during 2025–26.
Child Helpline: Child Helpline 1098 received 2,632 cases between September 1, 2023 and March 25, 2026.

theprint.in · 1 week ago