Business · Companies · 15 hrs ago
Turkey warns drivers against intermediaries seeking power of attorney after crashes
Turkey has introduced a system that assigns experts to assess vehicle damage and loss of value after accidents.
It began as a pilot in Bursa and Ordu on April 1, then expanded to seven more provinces, and has operated nationwide since August 1.
By October 9, experts had been assigned to 195,656 claim files, most of them for partial damage covered by traffic insurance.
The system is intended to make assessments more independent and consistent, and to help people reach compensation directly.
Ahmet Nedim Erdem, head of the Turkish chambers’ insurance adjusters committee, warned drivers not to give power of attorney to people who call claiming they can obtain compensation.
He said some intermediaries may keep part of the payment, use false authorizations or make unjustified claims.
Erdem said drivers can apply directly to the insurance company and do not need an intermediary to seek compensation.
From January 1, 2027, adjusters are due to prepare reports through a shared platform, with the aim of speeding up the process and reducing disputes.
Turkey’s insurance experts’ committee warned drivers not to give power of attorney to intermediaries offering to pursue compensation after crashes.
Committee head Ahmet Nedim Erdem said licensed insurance assessors do not call policyholders or claimants to request power of attorney or handle damage claims.
He said some callers falsely present themselves as insurance or government assessors and may pay claimants only part of the compensation received from insurers.
A nationwide smart assessor assignment system had appointed assessors to 195,656 files by October 9.
The system aims to speed up damage assessments and compensation for vehicle value loss.
- Who
- Turkey’s vehicle owners and people involved in crashes. The warning came from Ahmet Nedim Erdem, head of the TOBB Insurance Adjusters Executive Committee.
- What
- Drivers were warned against intermediaries who seek power of attorney to pursue damage or vehicle value-loss compensation.
- When
- The warning was reported on October 12, 2026. The system had assigned assessors to 195,656 files by October 9.
- Where
- Turkey.
- Why
- Erdem said some intermediaries falsely claim to be assessors, seek power of attorney, and may withhold part of the compensation from claimants.
This story does not have two clearly opposing sides.
The Smart Assessor Assignment System began as a pilot in Bursa and Ordu.
The system began operating across Turkey.
A total of 195,656 files had been assigned to assessors since August 1.
Assessors are due to move to a report-writing system through the Insurance Information and Monitoring Center.
- Total assignments
- 195,656 files by October 9
- Traffic insurance partial-damage assignments
- 179,749
- Motor insurance partial-damage assignments
- 8,455
- Pilot provinces
- Bursa and Ordu
- Future reporting system
- Due to begin January 1, 2027
What people are saying
No insurance assessor calls an insured person or beneficiary to request a power of attorney or to follow up on a damage claim.
If someone claims to be an insurance assessor and asks you for a power of attorney, this is an attempted fraud.
Sources
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