SoftBank supports response to IDCF Cloud ransomware outage

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  IDCF Cloud has been disrupted by a ransomware attack since about 3:40 a.m. on October 7.

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  The outage has affected 495 companies and local governments.

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  Parent company SoftBank is handling customer inquiries and supporting the investigation and recovery.

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  IDCF Frontier says restoring affected data is expected to be difficult, and customers can restore data only from their own backups.

Who

IDCF Frontier and its parent company, SoftBank, are responding. The outage has affected 495 companies and local governments.

What

A ransomware attack caused an outage of the IDCF Cloud service.

When

The outage began at about 3:40 a.m. on October 7. IDCF Frontier announced the response arrangements on October 9.

Where

IDCF Cloud, a cloud service operated by IDCF Frontier.

Why

The outage was caused by a ransomware attack from outside the company.

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