Science & Tech · Big Tech & Internet · 1 hr ago
Users report mobile service problems at Telcel, AT&T and Unefon
Users reported mobile service problems at Telcel, AT&T and Unefon on Tuesday.
Reports included weak or missing signal, calls that would not connect and trouble using mobile internet.
Signal problems were the most common complaint for all three companies, according to user reports tracked by Down Detector.
For AT&T, 48% of reports concerned signal, while 28% involved calls and 19% mobile internet.
Telcel and Unefon also saw most reports about signal, at 73% and 60% respectively.
The disruptions affected several basic mobile services, but the companies had not commented at the time of publication.
No explanation or next steps had been announced.
Users reported mobile signal, calling and internet problems with Telcel, AT&T and Unefon on Tuesday, October 13.
Down Detector showed that mobile signal problems were the leading type of report for all three companies.
AT&T reports focused on signal problems, followed by voice calls and mobile internet.
Telcel and Unefon users also most often reported signal problems.
None of the three companies had commented on the reports at the time of publication.
- Who
- Users of Telcel, AT&T and Unefon.
- What
- They reported problems with mobile signal, calls and internet service.
- When
- Tuesday, October 13, 2026.
- Where
- Not stated.
- Why
- The cause of the reported problems was not stated.
This story does not have two clearly opposing sides.
One user said their Telcel line began having browsing problems.
Users reported mobile service problems with Telcel, AT&T and Unefon.
- AT&T signal reports
- 48%
- AT&T voice-call reports
- 28%
- Telcel signal reports
- 73%
- Telcel internet reports
- 23%
- Unefon signal reports
- 60%
- Unefon voice-call reports
- 23%
What people are saying
My Telcel line has had browsing problems since 6 am.
My calls don't connect, and when they do, people can't hear me.
Sources
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