Science & Tech · Big Tech & Internet · 12 hrs ago
Yandex services and support affected by data-centre damage
Yandex says damage to its data-centre infrastructure is disrupting some of its services and its customer-support operation.
The damage followed a drone attack on a Yandex data centre near Vladimir, according to the report.
Yandex Cloud confirmed damage at the site, where operations were fully stopped.
Service interruptions were reported for Yandex Pay, Yandex Go, Yandex Eats and Smart Home with Alice.
The company says it is working to fix the problems, but customer replies may take longer than usual because many people are contacting support.
Users who cannot reach support through the apps are advised to write to Yandex services’ official social-media accounts.
Local authorities said power, heating and water supplies affected by the incident had been restored, and no damage to homes or injuries had been reported.
Damage to Yandex data-centre infrastructure may disrupt the company’s services, Yandex said.
The damage has also affected Yandex customer support, and replies may take longer than usual because many requests are coming in.
Yandex said a data centre in Vladimir was attacked by Ukrainian drones during the night of October 11, and operations there were fully stopped.
Downdetector recorded disruptions to Yandex Pay, Yandex Go, Yandex Eats and Dom with Alice.
Vladimir Region Governor Alexander Avdeev said nearby residents were evacuated and that no homes were damaged or injuries reported.
- Who
- Yandex and users of its services. Ukrainian drones were reported to have attacked the data centre.
- What
- Damage to data-centre infrastructure disrupted some Yandex services and affected customer support.
- When
- During the night of October 11; the article was published on October 11, 2026.
- Where
- A Yandex data centre in Vladimir, Russia, and infrastructure in the city’s outskirts.
- Why
- The reported disruptions followed damage to data-centre infrastructure in a drone attack.
This story does not have two clearly opposing sides.
No direct quotes in the coverage so far.
Ukrainian drones attacked a Yandex data centre in Vladimir, according to the article.
Yandex reported that infrastructure damage could disrupt its services and had affected customer support.
- Data centre
- Vladimir
- Attack reported
- Night of October 11
- Services with recorded disruptions
- Yandex Pay, Yandex Go, Yandex Eats and Dom with Alice
- Power supply
- Restored to 80%, according to the regional governor
- Heating and water supply
- Restored to 100%, according to the regional governor
Sources
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