3 weeks ago

Eastern Railway GM Gitika Pandey reviews safety with frontline staff

Eastern Railway GM Gitika Pandey reviews safety with frontline staff
ER GM Gitika Pandey interacts with frontline staff, reviews safety · thehansindia.com

A new boss at a big railway company in India talked to the workers who keep trains running safely.

Her name is Gitika Pandey, and she started her new job on August 1.

She spoke to more than 780 workers through a video call.

She told everyone that safety comes first and that there is a 'Zero Tolerance' rule, meaning no safety mistakes are allowed.

The workers told her about problems they face, like places where trains cross roads without automatic safety gates.

They also said some station platforms go dark when the local power goes out, which can be dangerous for passengers.

The workers suggested fixing the gates or building small tunnels under the tracks instead.

The new boss promised to look into all their ideas and take action.

The workers were happy because they could speak openly, which does not always happen.

This meeting helps make train travel safer for everyone.

Key facts

General Manager
Gitika Pandey
Railway zone
Eastern Railway (ER)
Took charge
August 1
Staff addressed
Over 780 officers and frontline staff
Divisions covered
Howrah, Sealdah, Asansol and Malda
Safety policy
Strict 'Zero Tolerance' on safety-related matters
Non-interlocked LC gates flagged
15 in the Howrah division and 15 between Topsi and Baraboni in the Asansol division
Platform lighting issue
Deula station (Sealdah division) platforms go dark during local power failures

Quotes

Gitika Pandey

General Manager of Eastern Railway

““Gate is closed” is to be distinctly repeated by gatemen when exchanging private numbers with the station master as a positive confirmation before train movement.”
thehansindia.com

Unnamed staff member

Frontline staff member at Eastern Railway

““Normally, such staff are unable to speak their minds in front of officers, and here they were encouraged to place their problems before the General Manager. This was a proactive approach to identifying grass‑roots operational bottlenecks and resolving infrastructure challenges.””
thehansindia.com

Sources

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