5 hrs ago
NDMC Suvidha Camp Receives 91 Grievances, Deploys Over 100 Officials
The New Delhi Municipal Council held a camp where people could speak directly with officials about civic problems.
More than 100 staff members from 30 departments took part.
The camp received 91 complaints.
Many were about services such as public health, gardens and building work.
Secretary Rahul Singh reviewed the concerns and asked departments to work on them quickly.
People also came to ask questions about civic services and welfare programs.
Residents can also use the Jan Suvidha Portal to file complaints and check their progress.
The council says it will use feedback to improve the camp and plans to introduce Suvidha Camp 2.0.
The New Delhi Municipal Council held its monthly Suvidha Camp at the NDCC Convention Centre on Jai Singh Road.
More than 100 officials and staff from 30 departments participated.
The camp received 91 public grievances, many involving civic departments including engineering, public health and horticulture.
Secretary Rahul Singh reviewed complaints and directed departments to resolve issues promptly and within set timelines.
NDMC Chairman Manoj Kumar Dwivedi said feedback would inform improvements and a planned Suvidha Camp 2.0.
- Who
- The New Delhi Municipal Council, its officials and staff, and residents seeking help.
- What
- A monthly Suvidha Camp received 91 grievances and provided residents with information and direct access to officials.
- Where
- NDCC Convention Centre on Jai Singh Road.
- When
- Saturday; the article does not give a date.
- Why
- To provide a direct, accessible way to seek information and resolve public grievances.
Key facts
- Grievances received
- 91
- Participating departments
- 30
- Officials and staff
- More than 100
- Venue
- NDCC Convention Centre, Jai Singh Road
- Grievance portal
- Jan Suvidha Portal
- Planned initiative
- Suvidha Camp 2.0
Quotes
Manoj Kumar Dwivedi
NDMC chairman
“Keeping our citizens and employees at the centre of governance, NDMC organised its monthly Suvidha Camp at the NDCC Convention Centre. The Suvidha Camp is our single-window platform for information, facilitation and grievance redressal, enabling direct interaction between residents and senior officials”
thestatesman.com
“Based on today’s feedback and review, we shall make suitable changes to the system and launch Suvidha Camp 2.0 soon, to further strengthen transparent, responsive and citizen-centric governance”
thestatesman.com
Sources
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