1 hr ago
Assam Man Says Zomato Biryani Order Arrived As Plain Rice
An Assam man ordered biryani using Zomato.
He said the food delivery contained plain rice instead of biryani.
He also found some salad in the package.
The man was unhappy because the meal did not match what he ordered.
He publicly complained about Kolkata Biryani.
He asked the restaurant to explain what happened.
Zomato gave him a refund.
No response from the restaurant is included in the report.
An Assam man said his Zomato biryani order contained plain rice instead of biryani.
He identified the restaurant as Kolkata Biryani in a public complaint.
The customer said the package included some salad with the plain rice.
He called the incident disappointing and unacceptable, and requested an explanation and resolution.
The customer said Zomato issued him a refund; the articles do not include a response from the restaurant.
- Who
- An Assam man, Zomato, and the restaurant identified as Kolkata Biryani.
- What
- The customer said he received plain rice and salad instead of the biryani he ordered, and later received a refund from Zomato.
- Where
- The order was placed through Zomato; the customer was identified as being from Assam.
- When
- The date and time were not specified.
- Why
- The customer sought an explanation and proper resolution because he said the delivered food did not match his order.
Key facts
- Ordering platform
- Zomato
- Restaurant named by customer
- Kolkata Biryani
- Food ordered
- Biryani
- Food reportedly received
- Plain rice with some salad
- Customer's response
- He called the incident disappointing and unacceptable.
- Resolution mentioned
- The customer said he received a refund from Zomato.
- Restaurant response
- No response was included in the report.
Quotes
The customer
A customer who posted a complaint about a Zomato biryani order
“I paid for biryani, not a packet of plain rice.”
timesnownews.com
Sources
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