1 week ago
Passengers Report Gold, Cash and Bags Missing at Mumbai Airport
Several people say valuable items disappeared from their luggage at Mumbai airport.
The missing items included gold, money, phones and whole bags.
One woman said jewellery vanished after she flew to Chennai.
A medical student said her bag disappeared at the airport.
Other passengers reported missing cash, gold ornaments and an iPhone.
Police are checking security cameras to see who handled the luggage.
This can be difficult because bags pass through many workers and machines.
Passengers may not notice the problem until they reach another city.
A passenger forum said airlines should give clearer help and explain passengers’ rights.
Passengers have reported losing gold jewellery, cash, mobile phones and entire bags at Mumbai airport.
A Chennai woman alleged that gold earrings, a ring and a silver anklet disappeared from her baggage.
A 19-year-old Irish medical student reported that her bag went missing after travelling through the airport.
Other complaints involved Rs1.5 lakh in cash, gold ornaments worth about Rs5.5 lakh and an iPhone.
Investigations are complicated because passengers often discover losses only after leaving the airport and baggage has passed through several handling stages.
- Who
- Passengers including businessmen, tourists, students, professionals and senior citizens; police are investigating the complaints.
- What
- Passengers reported missing gold jewellery, cash, mobile phones and bags from or after travelling through Mumbai airport.
- Where
- Mumbai airport, with some losses discovered after passengers travelled to Chennai or other destinations.
- When
- Reported cases include February 2025, June 2025 and February 2026, as well as a recent complaint by a Chennai woman and a medical student.
- Why
- Investigators face difficulties because passengers may report losses after baggage has passed through check-in, screening, sorting, loading, transportation and delivery.
Passenger and Forum Concerns
Investigation and Airline Response Challenges
Responsibility for missing baggage
Passenger and Forum Concerns
Passengers and the Mumbai North Central District Forum said airlines should provide clearer support, explain passenger rights and ensure bags are properly delivered or accounted for.
Investigation and Airline Response Challenges
Investigators must determine where the loss occurred and who had access to the baggage as it moved through multiple airport-handling stages; the article does not provide an airline response.
Timing of complaints
Passenger and Forum Concerns
Passengers may discover missing valuables only after reaching their destination, making them dependent on later investigations.
Investigation and Airline Response Challenges
Delayed reporting makes it harder for police to trace workers, passengers, baggage movements and relevant surveillance footage.
Key facts
- Reported losses
- Gold jewellery, cash, mobile phones and entire bags
- Cash complaint
- A businessman reported Rs1.5 lakh missing from baggage in February 2026.
- Gold complaint
- A passenger alleged that gold ornaments worth around Rs5.5 lakh were removed from a laptop bag in June 2025.
- Recent jewellery complaint
- A 36-year-old Chennai woman alleged that two gold earrings, a gold ring and a silver anklet disappeared.
- Missing bag complaint
- A 19-year-old Irish first-year MBBS student reported that a bag containing clothes, cosmetics and personal belongings went missing.
- Phone complaint
- A retired mechanical engineer reported losing an iPhone in February 2025; it was allegedly later used for unauthorised bank transactions.
- Investigation method
- Sahar police sought CCTV footage to trace people who handled baggage in some cases.
Quotes
Urich Kamath
Co-convener of the Mumbai North Central District Forum
“Airlines often do not provide clarity on these issues. Passengers should be made aware of their rights.”
freepressjournal.in
Sources
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