4 days ago
Jan Vishwas Abhiyan Accelerates Complaint Disposal Across Madhya Pradesh
Madhya Pradesh Chief Minister Mohan Yadav started a programme called the Jan Vishwas Abhiyan.
It is meant to help solve people’s complaints and old applications.
Officials began working faster after the chief minister visited districts.
The number of Public Services Guarantee Act applications waiting for action went down.
Complaints made through the CM Helpline also fell sharply.
Very old cases, including those pending for more than 100 days, decreased too.
Yadav suspended some officials when complaints were not handled on time.
More district visits are planned as the programme continues.
Chief Minister Mohan Yadav launched the Jan Vishwas Abhiyan on August 7.
Pending Public Services Guarantee Act applications reportedly fell from 446,175 to 299,475 by August 25.
CM Helpline complaints declined from 636,302 on August 1 to 258,620 on August 25.
Cases pending for more than 100 days decreased from 201,828 to 137,553.
Yadav suspended or disciplined officials in several districts over delayed complaint resolution.
- Who
- Madhya Pradesh Chief Minister Mohan Yadav and state district officials.
- What
- The Jan Vishwas Abhiyan has accelerated the disposal of pending public complaints and applications.
- Where
- Across Madhya Pradesh, including Chhindwara, Barwani, Tikamgarh, Balaghat and Neemuch.
- When
- The campaign began on August 7; figures cited cover August 1 to August 25, with further visits planned through September 5.
- Why
- Officials increased efforts after Yadav reviewed unresolved cases and took disciplinary action over delayed complaint resolution.
Key facts
- Campaign
- Jan Vishwas Abhiyan
- Launch date
- August 7
- Public Services Guarantee Act cases
- Reportedly reduced from 446,175 to 299,475 by August 25
- CM Helpline complaints
- Reduced from 636,302 on August 1 to 258,620 by August 25
- Cases pending over 100 days
- Reduced from 201,828 to 137,553
- District visits
- Chhindwara, Barwani and Tikamgarh had been visited; Balaghat and Neemuch were scheduled
- Disciplinary action
- Officials were suspended, had increments stopped, or were issued show-cause notices
Sources
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