4 hrs ago
Kerala Commission Orders Payout After Pilgrimage Trip Cancellation
Seven people paid for a trip to several holy places in India.
The trip was supposed to visit Delhi, Ayodhya, Varanasi, and Gaya.
The pilgrims said the tour company cancelled the trip without telling them beforehand.
They had already paid 75% of the tour charges.
A consumer commission in Kasaragod considered the cancellation unfair.
It ordered the company and other parties to return Rs 8.62 lakh.
Each pilgrim will also receive compensation and money for legal costs.
Altogether, the parties must pay Rs 15.83 lakh.
A Kerala consumer commission ordered a tour company and other opposite parties to refund Rs 8.62 lakh to seven pilgrims.
The group’s planned trip covered Delhi, Ayodhya, Varanasi, and Gaya.
The pilgrims alleged that the trip was cancelled abruptly without prior notice after they paid 75% of the charges.
Each of the seven pilgrims will receive Rs 1 lakh in compensation and Rs 3,000 for litigation costs.
The total payout ordered by the commission is Rs 15.83 lakh.
- Who
- Seven pilgrims brought the complaint against a tour company and other opposite parties before the Kasaragod District Consumer Disputes Redressal Commission.
- What
- The commission ordered a refund, compensation, and litigation costs totaling Rs 15.83 lakh after the pilgrimage trip was allegedly cancelled without notice.
- Where
- The case was decided by the Kasaragod District Consumer Disputes Redressal Commission in Kerala; the planned trip included Delhi, Ayodhya, Varanasi, and Gaya.
- When
- The order was issued on August 10; the year was not specified.
- Why
- The commission said the abrupt cancellation deceived the devotees and crushed their hopes after they had paid 75% of the charges.
Key facts
- Total payout
- Rs 15.83 lakh
- Refund ordered
- Rs 8.62 lakh
- Number of pilgrims
- Seven
- Compensation
- Rs 1 lakh for each pilgrim
- Litigation costs
- Rs 3,000 for each pilgrim
- Advance paid
- 75% of the tour charges
- Planned destinations
- Delhi, Ayodhya, Varanasi, and Gaya
Quotes
Kasaragod District Consumer Disputes Redressal Commission
The district consumer commission that issued the order
“Considering the deception and crushing the hope of devotees to see the holy places even after paying 75 per cent of the charges, a sum of Rs 1,00,000 is found reasonable amount as compensation along with three thousand towards litigation costs.”
indianexpress.com
Sources
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