1 hr ago

Perfios CEO Says Banks Will Adopt Agentic AI Gradually

Nitin Chugh leads Perfios, a company that makes technology for banks and financial firms.

He says banks are not ready to let AI agents control every financial task by themselves.

Different safeguards would be added by AI model makers, technology companies and banks.

Rules, human oversight and records of each action would also be needed.

AI could help banks detect fraud before money moves away.

It could also help lenders study more information when deciding whether to give a loan.

People would still make important decisions, although AI could help them work faster and learn sooner.

Perfios plans to build AI-assisted workflows for onboarding, lending, fraud detection and collections.

Key facts

Executive: Nitin Chugh, managing director and chief executive officer of Perfios
AI approach: Agentic workflows will require safeguards from foundational models, technology providers and banks.
Accountability: Responsibility is expected to be shared across multiple layers, supported by audit trails and traceability.
Fraud prevention: Near-real-time action is important because stopping funds becomes harder after they move between banks.
Lending: AI can combine traditional lending information with additional signals from public and consented sources.
Acquisitions: Clari5, CreditNirvana and IHX broaden Perfios’s coverage and support integrated platforms.
Planned workflows: Perfios is developing agentic onboarding, underwriting, fraud detection and collections.

financialexpress.com · 1 hr ago