2 hrs ago
RBI Sets 10 Commandments for AI and Technology Risk
India’s central bank told banks to be careful as they use more technology and artificial intelligence.
It said technology is now part of how banks manage risk, not just a helpful tool.
Banks should know what systems they use and fix serious weaknesses.
They should also protect accounts, test backup plans and check outside companies that provide technology.
Outsourcing a service does not remove a bank’s responsibility.
Artificial intelligence could help detect fraud and serve customers faster.
But mistakes made by AI could affect loans, prices and access to banking services.
Bank leaders must make sure AI is tested, watched and used responsibly.
Reserve Bank of India Deputy Governor Rohit Jain urged banks to strengthen technology and cyber-risk governance as AI adoption expands.
Jain’s 10-point framework covers technology visibility, vulnerability management, access controls, third-party risks, resilience testing and architecture constraints.
He said banks remain accountable for risks arising from outsourced technology, cloud infrastructure, application programming interfaces and fintech providers.
AI can improve customer service, fraud detection, risk assessment and productivity, but its errors can affect credit, pricing and access to services.
Jain called for validation, monitoring, human oversight and clear accountability, warning that attackers are also using AI to scale cyberattacks.
- Who
- Reserve Bank of India Deputy Governor Rohit Jain and Indian banks.
- What
- Jain presented a 10-point framework for managing technology, cyber and artificial-intelligence risks.
- Where
- The State Bank of India Banking & Economic Conclave in Mumbai.
- When
- Thursday.
- Why
- Banks are increasingly relying on AI, cloud systems, application programming interfaces, fintech providers and other interconnected technologies.
Key facts
- Speaker
- Rohit Jain, deputy governor of the Reserve Bank of India
- Framework
- A 10-point approach to technology and cyber-risk management
- Key principle
- Technology governance must translate into effective outcomes
- Accountability
- Banks remain responsible for risks from outsourced technology and external dependencies
- AI benefits
- Customer service, fraud detection, risk assessment and productivity
- AI risks
- Errors may influence credit decisions, fraud alerts, customer access, pricing and service delivery
- Cyber threat
- Attackers are using AI to scale phishing, impersonation and other cyberattacks
Quotes
Rohit Jain
Reserve Bank of India deputy governor speaking about technology governance
“The important test of governance is ultimately how effectively the framework translates into outcomes”
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“AI is expected to fundamentally change financial services, but governance must precede scale”
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Sources
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