1 week ago

India’s Airport Retail Shifts Beyond Traditional Duty-Free Shopping

Indian airports are offering much more than duty-free shops.

People are spending more on food, coffee, restaurants, wellness products and travel essentials.

Some airports are also adding premium brands, local products and interactive experiences.

Travellers are arriving earlier and spending more time inside terminals.

Younger passengers especially like personalised, contactless and digital services.

Airports are trying to feel more like modern shopping and dining areas.

The money earned from these businesses can help airports pay for better facilities and technology.

This means future airports may combine travel with shopping, food, entertainment and other services.

Key facts

Fast-growing categories: Food and beverage, premium dining, specialty coffee, quick-service restaurants, wellness products, travel convenience and experiential retail.
Traditional category: Duty-free remains important, particularly for international travellers.
Passenger behavior: Travellers are arriving earlier, exploring airport offerings and seeking personalised, contactless and curated experiences.
Local demand: Indian premium brands, regional handicrafts, gourmet foods and travel essentials are attracting interest.
Revenue significance: Non-aeronautical revenue is becoming a major pillar of airport financial sustainability.
Additional revenue sources: Retail, food and beverage, lounges, advertising, parking, hospitality and commercial real estate.

financialexpress.com · 1 week ago