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Public Communication Must Evolve With Technology, Says I&B Secretary

Public Communication Must Evolve With Technology, Says I&B Secretary
Public communication an integral part of governance: I&B secretary · theprint.in

Chanchal Kumar said government communication is an important part of governing.

He said officials must keep up with new technologies and communication platforms.

Communication should work both ways, so citizens can share feedback with the government.

Messages should be fast, but they must also be accurate and trustworthy.

Artificial intelligence can be useful, but it can also help spread misinformation and deepfakes.

Kumar told officers to keep learning and stay connected with people in the field.

The officers also learned that their work helps connect the government with citizens.

The ceremony marked the first time the Indian Institute of Mass Communication awarded postgraduate degrees to these officer trainees.

Key facts

Speaker
Chanchal Kumar, Secretary in the Ministry of Information and Broadcasting
Trainees
Group A officer trainees of the Indian Information Service
Communication principle
Public communication should be accurate, credible and responsive to citizen feedback.
Technology challenges
Misinformation, deepfakes and synthetically generated content were identified as emerging challenges.
AI
Kumar described artificial intelligence as a gamechanger.
Academic milestone
The Indian Institute of Mass Communication conferred postgraduate degrees on Indian Information Service officer trainees for the first time.
Institutional change
The ceremony followed IIMC becoming a deemed-to-be university.

Quotes

Chanchal Kumar

Secretary in India’s Ministry of Information and Broadcasting

“Public communication is an integral part of governance and must evolve with changing technologies and platforms”
theprint.in

Sources

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