Business · Companies · 10 hrs ago
Galeria still accepts gift cards, but insolvency could limit their value
Galeria, a German department-store chain, filed for insolvency in early October for the fourth time in six years.
The company says it still accepts gift cards and gift cards bought by customers at its checkouts and online, although some customers have reported signs in certain stores saying they are not accepted.
The chain is also reviewing 33 stores, but no closures have been confirmed.
If insolvency proceedings are formally opened, the company can no longer accept those cards.
Holders can instead register their claim with the insolvency administrator, alongside other ordinary creditors.
They may receive only a small share of the card’s value; the article says such claims are usually paid at less than five percent.
Cards issued before insolvency would remain invalid even if the business is later restructured and resumes trading.
Galeria filed for insolvency in early October for the fourth time in six years.
The company says it still accepts previously purchased vouchers and gift cards at its tills and online.
Once insolvency proceedings are opened, voucher holders generally must register their claims with the insolvency administrator.
Vouchers do not automatically expire, but customers may receive only a small fraction of their value through the insolvency process.
Galeria is reviewing 33 stores for possible closure, but no specific closures have been confirmed.
- Who
- Galeria and customers who hold its vouchers and gift cards.
- What
- Galeria is still accepting previously purchased vouchers, but insolvency proceedings could limit how customers recover their value.
- When
- Galeria filed for insolvency in early October. The article was published on October 12, 2026.
- Where
- At Galeria stores and in its online shop in Germany.
- Why
- Insolvency rules generally require voucher holders to register claims once proceedings are opened, and they may receive only a share of what they are owed.
This story does not have two clearly opposing sides.
Galeria filed for insolvency for the fourth time in six years.
t-online reported that Galeria says it still accepts vouchers and gift cards, while explaining that claims may be limited if insolvency proceedings are opened.
- Insolvency filing
- Fourth time in six years
- Stores under review
- 33
- Voucher acceptance
- At tills and in Galeria’s online shop, according to the company
- Possible claim recovery
- Usually under 5% of the voucher claim, according to the article’s account of the Brandenburg consumer advice center
- Store closures
- None specifically confirmed









