2 hrs ago
Delhi Commission Orders Packers and Movers to Pay ₹50,000
A man hired a moving company to take his belongings and motorcycle from Delhi to Bihar.
He paid the company Rs 30,000 for the service.
The company delivered 54 of his 55 household items.
However, his motorcycle did not arrive.
The man complained to a consumer commission in Delhi.
The commission said the company had not provided the promised service.
It ordered the company to pay him Rs 50,000.
This amount included the value of the missing motorcycle and his legal costs.
A Delhi consumer commission held a packers and movers company liable for deficiency in service.
The company was transporting 55 household items and a motorcycle from Delhi to Samastipur, Bihar.
The complainant paid Rs 30,000, including insurance charges, for the service.
The company delivered 54 household items, but the motorcycle was not delivered.
The commission ordered the company to pay Rs 50,000, including litigation costs and compensation for the undelivered bike.
- Who
- A man, a packers and movers company, and a Delhi consumer commission.
- What
- The commission ordered the moving company to pay Rs 50,000 for failing to deliver the man's motorcycle.
- Where
- The move was from Delhi to the man's native village in Samastipur, Bihar.
- When
- The order was issued on September 17.
- Why
- The company delivered 54 household items but failed to deliver the motorcycle as promised.
Key facts
- Compensation ordered
- Rs 50,000
- Transport route
- Delhi to Samastipur, Bihar
- Items contracted for delivery
- 55 household items and one motorcycle
- Items delivered
- 54 household items
- Amount paid
- Rs 30,000, including insurance charges
- Finding
- Deficiency in service
- Included in award
- The undelivered bike and litigation costs
Quotes
Delhi consumer commission
The consumer commission issuing the order
“We, therefore, direct the OP to pay a lump sum amount of Rs.50,000 towards the undelivered bike, inclusive of litigation costs.”
indianexpress.com
Sources
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