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Survey: Only 12% Would Pay UPI Fees Above Rs 3,000

Survey: Only 12% Would Pay UPI Fees Above Rs 3,000
Fee on UPI transactions above Rs 3,000 could drive users away, only 12% willing to pay: Survey · financialexpress.com

India has a digital payment system called UPI that lets people send and receive money with their phones, usually for free.

The government is thinking about changing a law so that payments above Rs 3,000 could start having a small fee, called MDR.

A group called LocalCircles asked Indian users what they thought.

The survey found that only 12 out of every 100 people would keep using UPI if they had to pay a fee.

That means most people would stop using UPI for big payments.

Right now, a rule protects users from paying any fee for digital payments.

The new law could allow banks and payment companies to charge users instead.

The head of India's central bank, Sanjay Malhotra, said costs have to be paid by someone, but he also said to wait and watch.

So nothing has changed yet, and people are waiting to see what happens.

Key facts

Survey conducted by
LocalCircles
Users willing to pay UPI fee
12%
Proposed fee threshold
Transactions above Rs 3,000
Type of fee
Merchant Discount Rate (MDR)
Law involved
Payment and Settlement Systems Act, 2007 (Section 10 (A) amendment)
Regulator
Reserve Bank of India (RBI)
RBI Governor
Sanjay Malhotra
Current consumer charge
None; Section 10 (A) shields consumers from paying any fee

Quotes

RBI chief Sanjay Malhotra

Chief Executive Officer of the Reserve Bank of India

“"Right now the government is bringing the amendment. Costs have to be paid by someone. We all want this public infrastructure to strengthen and become more efficient. That continues to be our focus. Let us wait and watch for further developments."”
financialexpress.com

Sources

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