1 week ago
Worm Found In PAUL Sandwich Raises Gurugram Food Safety Concerns
A customer in Gurugram said he found a live worm in his sandwich.
He had already eaten almost half of it before seeing the worm.
He recorded a video of the worm moving on the meat.
The video was later shared widely on social media.
The customer said the incident was disturbing and made him worry about restaurant cleanliness.
PAUL’s management contacted him, apologised, and said it would investigate.
The customer felt the response was routine and not serious enough.
The incident has renewed questions about food safety and whether stronger inspections are needed.
A customer alleged finding a live worm inside a sandwich at PAUL’s One Horizon Centre outlet in Gurugram.
Sulabh Mathur said he had eaten nearly half the sandwich before noticing the worm.
A video showing the worm crawling on the meat was shared online and went viral.
Mathur called the incident disturbing and urged people to stay vigilant about their food.
PAUL management reportedly apologised and promised an internal investigation, which Mathur criticised as a standard response.
- Who
- Customer Sulabh Mathur and PAUL India’s restaurant management are central to the incident.
- What
- A live worm was allegedly found inside a sandwich at a PAUL restaurant.
- Where
- At the PAUL outlet in One Horizon Centre on Golf Course Road, Gurugram, Haryana.
- When
- The incident occurred on a Friday during breakfast.
- Why
- The incident raised concerns about restaurant hygiene and food safety.
Customer’s Concerns
Restaurant’s Response
Hygiene and food safety
Customer’s Concerns
Sulabh Mathur described finding a live worm in his sandwich as extremely disturbing and questioned the seriousness of hygiene practices at PAUL outlets.
Restaurant’s Response
PAUL management reportedly apologised and said it would conduct an internal investigation.
Adequacy of the response
Customer’s Concerns
Mathur said the restaurant’s message appeared to be a standard draft response and suggested similar experiences had not been taken seriously.
Restaurant’s Response
The restaurant’s stated position, as reported, was to apologise and examine what happened internally.
Need for stronger action
Customer’s Concerns
The incident has prompted questions about whether Gurugram needs a tougher food-safety crackdown similar to the Maharashtra FDA’s reported zero-tolerance approach.
Restaurant’s Response
No specific public enforcement action by Gurugram authorities was reported in the article.
Key facts
- Restaurant
- PAUL
- Location
- One Horizon Centre, Golf Course Road, Gurugram
- Customer
- Sulabh Mathur
- Food ordered
- A sandwich among six to seven dishes
- Discovery
- Mathur said he noticed a live worm after eating nearly half the sandwich.
- Restaurant response
- PAUL management apologised and assured Mathur of an internal investigation.
- Public reaction
- A video of the alleged worm was shared widely on social media.
Quotes
Sulabh Mathur
Customer who allegedly found the worm in a sandwich at PAUL's Gurugram outlet
“Sharing the response from PAUL India team. They are trying to apologise and move on. Feels like a standard draft reply from them. Since many of you have also shared similar experiences at PAUL outlets, it seems they don't take things seriously at all”
freepressjournal.in
Sources
Related news
Live Worm Reported In Breakfast Dish At Gurugram PAUL
Pune Customer Reports Live Worm in PAUL Pastry
Viral Rat-in-Food Video Triggers Nalasopara Eatery Hygiene Concerns
Maggots Allegedly Found In Momos At Indore Restaurant
Shweta Tiwari Tags FDA Chief After Alleged Cockroach Delivery
Haryana Records Highest SGST Growth Among States in 2026-27
Haryana sanitation workers’ strike puts BJP government under pressure
Hooda Accuses Haryana Government of Evading Assembly Questions
Four-Time India Gold Medallist Drives Cab Amid Support Wait
Tamil Nadu Police Arrest Suspect in Two Chennai ATM Robberies
