1 week ago
Pune Customer Reports Live Worm in PAUL Pastry
A customer in Pune said he found a live worm inside a pastry from a PAUL bakery outlet.
He bought the pastry from a mall and took it home.
He later posted a video that appeared to show the worm moving.
This led people to question how the food was handled.
A similar worm report had earlier been made about a sandwich in Gurugram.
PAUL India said that the earlier incident did not meet its food safety and hygiene standards.
The company has not yet responded to the Pune allegation.
The reports have brought more attention to cleanliness at the bakery chain's outlets.
Pune resident Vinod Tilekar claimed he found a live worm inside a pastry bought from a PAUL India outlet.
The pastry was reportedly purchased as a takeaway from the Phoenix Mall outlet in Viman Nagar.
A video showing the worm moving inside the pastry was shared on social media.
The allegation follows a similar reported incident involving a sandwich at PAUL India's Gurugram outlet on August 21.
PAUL India responded to the Gurugram report but has not yet commented on the Pune video.
- Who
- Pune resident Vinod Tilekar reported the alleged discovery; PAUL India is the bakery chain involved.
- What
- A live worm was reportedly found inside a pastry, and a video of it was shared online.
- Where
- The pastry was reportedly bought from the PAUL India outlet at Phoenix Mall in Viman Nagar, Pune.
- When
- Tilekar said he visited the outlet a few months earlier; the related Gurugram incident was reported on August 21.
- Why
- The allegation has raised questions about food handling, hygiene and safety standards at PAUL India outlets.
Customer Allegations
Company Standards
Food hygiene
Customer Allegations
The Pune customer alleged that a live worm was inside a pastry purchased from the outlet, while a separate Gurugram customer made a similar allegation about a sandwich.
Company Standards
PAUL India said the Gurugram incident did not reflect the food safety, hygiene and quality standards it aims to maintain; it had not yet responded to the Pune allegation.
Key facts
- Reported customer
- Vinod Tilekar
- Reported food item
- Pastry
- Reported location
- PAUL India outlet at Phoenix Mall, Viman Nagar, Pune
- Evidence shared
- A video allegedly showing a live worm moving inside the pastry
- Earlier reported incident
- A customer alleged finding a live worm inside a sandwich at PAUL India's One Horizon Centre outlet in Gurugram on August 21
- Company response
- PAUL India said food safety, hygiene and quality standards were taken seriously in response to the Gurugram report
- Response to Pune allegation
- PAUL India had not issued a response at the time of the report








