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Goldman Sachs Finds AI Adoption Leaders, Tech Hiring Faces Pressure

Goldman Sachs Finds AI Adoption Leaders, Tech Hiring Faces Pressure
Only four countries lead global AI adoption by 20%, muting hiring in tech and services: Goldman Sachs · livemint.com

A Goldman Sachs report looked at how quickly countries are using artificial intelligence.

France, the United States, the Netherlands, and the United Kingdom were among the fastest adopters.

Emerging markets were using AI at somewhat lower rates.

In industries where AI can replace some tasks, companies began posting fewer jobs after the middle of 2022.

This was especially noticeable in technology-related services and call centers.

Call-center jobs were particularly far below normal levels in the United States, Canada, and Germany.

The report said AI has not yet caused a large hiring slowdown across entire economies.

However, younger and entry-level workers may have more difficulty finding jobs as companies use automated tools.

Key facts

Developed-economy adoption
AI adoption rates ranged from 15% to 20% among major developed economies.
Leading adopters
France, the United States, the Netherlands, and the United Kingdom were at the top end of the range.
Emerging-market adoption
Major emerging markets recorded adoption rates between 10% and 15%.
Hiring slowdown
Job openings in highly automation-exposed industries began slowing in the second half of 2022.
Call-center employment
Employment was 39% below trend in the United States, 33% below trend in Canada, and 27% below trend in Germany.
Economy-wide effect
A 10% occupational exposure to AI was associated with a 0.1 percentage-point drag on annual headcount growth across the United States, France, and Canada.
Most vulnerable workers
Entry-level and junior workers faced heavier obstacles as firms integrated automated solutions.

Quotes

Goldman Sachs Research

Research division whose report analyzed AI adoption, automation exposure and employment trends.

“This cross-industry result confirms our prior finding that the onset of generative AI tools may have led companies in highly exposed industries to re-evaluate their hiring plans.”
livemint.com
“These patterns suggest tech sector (broadly defined) hiring headwinds are global in nature. Although outright negative impacts are most compelling in the US.”
livemint.com

Sources

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