2 hrs ago
IndiGo Crew Member Dies After Mumbai Highway Crash
Kainoor Mistry was a 32-year-old cabin crew worker for IndiGo.
She was traveling home after work in a car arranged for airline staff.
The car crashed into part of a bridge on the Western Express Highway in Mumbai.
Kainoor suffered serious head injuries and later died in hospital.
The driver, Vijay Khose, was not hurt and stayed at the scene.
Police added a charge related to causing death by negligence after she died.
Some aviation workers said airlines must protect crew members on the ground as well as in the air.
IndiGo was reported to be investigating the accident and helping Kainoor’s family.
Kainoor Mistry, a 32-year-old IndiGo cabin crew member, died after injuries sustained in a September 18 crash in Borivali East.
Police allege driver Vijay Khose lost control of a Maruti Suzuki Swift Dzire and hit a bridge ledge on the Western Express Highway.
Mistry was returning to Mira Road after work in a vehicle hired through Mayursh Tour and Travel for IndiGo staff transport.
Police added a negligence-causing-death charge under Section 106(1) of the Bharatiya Nyaya Sanhita after Mistry died.
Crew members and industry observers questioned whether airlines adequately protect employees during ground transportation, while IndiGo was reportedly investigating and assisting Mistry’s family.
- Who
- Kainoor Mistry, an IndiGo cabin crew member; driver Vijay Khose; IndiGo and the hired transport provider Mayursh Tour and Travel.
- What
- Mistry died after a staff-transport car crashed into a bridge ledge, prompting police to add a negligence-causing-death charge and raising concerns about crew transport safety.
- Where
- The crash occurred near Blue Sky Co-operative Society on the northbound Western Express Highway in Borivali East, Mumbai; Mistry was being taken toward Mira Road.
- When
- The crash occurred around 5:45 a.m. on September 18; Mistry died during treatment on the following Saturday evening.
- Why
- Police allege the driver lost control while driving over a bridge ridge; the death also prompted criticism about airlines’ responsibility for employee safety during ground transport.
Safety Critics
Police and Airline Response
Airline responsibility for ground safety
Safety Critics
Industry commentators and a former IndiGo colleague said airlines should treat cabin crew safety during transport as seriously as passenger safety and address alleged problems involving hired drivers and crew cabs.
Police and Airline Response
IndiGo had not publicly commented by the time of the report, but internal sources said it was sensitively investigating the facts and assisting Mistry’s family.
Driver accountability
Safety Critics
Critics pointed to the fatal outcome and argued that the airline cannot avoid responsibility for ensuring employees reach home safely after work.
Police and Airline Response
Police said the driver was not intoxicated, did not flee, helped take Mistry to hospital, and was served a notice; officers added the negligence-causing-death provision after her death.
Key facts
- Victim
- Kainoor Mistry, 32, an IndiGo cabin crew member
- Crash location
- Western Express Highway, Borivali East, Mumbai
- Crash time
- Approximately 5:45 a.m. on September 18
- Vehicle
- Maruti Suzuki Swift Dzire
- Driver
- Vijay Khose, 25, a Mira Road resident
- Legal action
- Police added Section 106(1) of the Bharatiya Nyaya Sanhita after Mistry’s death
- Family
- Mistry is survived by her eight-year-old son
- Airline response
- Internal sources said IndiGo was sensitively investigating and assisting Mistry’s family
Quotes
Abhineet Mishra
Commentator on cabin crew issues who criticized IndiGo’s safety responsibility
“Cabin crew members are entrusted with our security at 35,000ft but their safety has been compromised. IndiGo can not shake off their responsibility; it is its vicarious liability to ensure that their employee reaches home safely. Even when cabin crews are on their way to their home after completing their duty, their safety is the airline's responsibility.”
freepressjournal.in
“Airlines make big claims about passengers' safety but where are those promises when it comes to their employees? There have been various instances of molestation of crew members in cabs and during layovers but the airlines haven't acted upon it. Even the insurance can not be claimed once a crew member deboards the aircraft.”
freepressjournal.in










