3 hrs ago
OTP Digital Lockers Launch At Delhi Railway Stations
Some Delhi railway stations now have lockers for passengers’ bags.
These lockers can be used all day and all night.
Passengers enter their phone number and use a one-time password, or OTP, to open one.
They choose the locker size and how long they need it.
They can pay using services such as Google Pay, PhonePe, or Paytm.
After putting their luggage inside, they can leave the station without carrying it.
To collect the luggage, they enter the same phone number and verify another OTP.
The lockers currently work at New Delhi and Hazrat Nizamuddin, while two other stations will get them shortly.
Northern Railway’s Delhi Division has launched 24/7 OTP-based luggage lockers at major Delhi stations.
The service is currently operational at New Delhi and Hazrat Nizamuddin stations.
Lockers at Delhi Junction and Anand Vihar Terminal are expected to become functional shortly.
Passengers use their mobile number and OTP to select a locker, duration, and make digital payment.
Charges shown by Northern Railway are Rs 60 for six hours, Rs 130 for 12 hours, and Rs 160 for 24 hours.
- Who
- Northern Railway’s Delhi Division launched the service for railway passengers, particularly tourists and passengers carrying heavy luggage.
- What
- The railway introduced self-operated, OTP-based digital lockers for temporary luggage storage.
- Where
- The service covers New Delhi, Delhi Junction, Hazrat Nizamuddin, and Anand Vihar Terminal; it is currently operational at New Delhi and Hazrat Nizamuddin.
- When
- The lockers are available 24 hours a day, seven days a week at the two currently operational stations; the launch date is not specified.
- Why
- The facility is intended to provide secure and convenient luggage storage for passengers with long waiting periods, outside visits, or heavy bags.
Key facts
- Currently operational
- New Delhi and Hazrat Nizamuddin railway stations
- Planned locations
- Delhi Junction and Anand Vihar Terminal
- New Delhi location
- Main Hall near Platform No. 16, below the digital display board
- Hazrat Nizamuddin location
- Near the staircase
- Locker charges
- Rs 60 for six hours, Rs 130 for 12 hours, and Rs 160 for 24 hours
- Access method
- Registered mobile number and OTP
- Payment options
- Digital payments including Google Pay, PhonePe, and Paytm
Quotes
Passenger featured in Northern Railway’s video
A passenger demonstrating and describing the locker facility in a railway video.
“This is a good facility for passengers. We can safely keep our belongings here and collect them when needed.”
financialexpress.com
“Store safe, step out smart, your journey just got lighter!”
financialexpress.com
Himanshu Shekhar Upadhyay
Northern Railway’s Delhi Division Chief Public Officer.
“The lockers use a digital, OTP-based access system”
financialexpress.com









