3 weeks ago
PhonePe CEO assures UPI payments will remain free for consumers
A man named Sameer Nigam, the boss of a big Indian payment app called PhonePe, told everyone that paying with UPI will stay free for people who use it.
Some people were worried that they might have to pay a fee to use UPI, which is how millions of Indians pay for things using their phones.
He wrote on a social media site called X to clear up the confusion.
He explained that the discussion was about how to keep the UPI system safe and working well, not about charging people.
UPI handles more than 9,000 payments every second, which is a lot.
Keeping it running safely costs money because bad people sometimes try to cheat the system.
Banks, payment companies, fintechs, the National Payments Corporation of India and the Reserve Bank of India have been working on this for the last decade.
The money is needed to fight fraud, keep the system running without stopping, and create new improvements.
So, for now and for the future, making UPI payments will not cost consumers anything.
PhonePe CEO Sameer Nigam said UPI payments will remain free for Indian consumers.
The clarification came amid confusion and debate around charges on UPI transactions.
Nigam said UPI facilitates over 9,000 transactions every second in India.
He said the business model conversation is about building resilience and combating fraud, not changing UPI's fundamental design.
Investments are needed for fraud fighting, keeping the system running, and innovation, according to Nigam.
- Who
- Sameer Nigam, CEO of PhonePe
- What
- Clarified that UPI payments will remain free for consumers, framing the debate around building a sustainable business model to fight fraud and strengthen the ecosystem
- Where
- India
- When
- August 8, 2026
- Why
- To clear up confusion about potential UPI charges and explain why continuous investment is needed for fraud prevention, resilience and innovation
Key facts
- Company
- PhonePe
- CEO
- Sameer Nigam
- Key message
- UPI payments will remain free for consumers
- UPI transaction volume
- Over 9,000 transactions every second
- Stakeholders
- Banks, payment companies, fintechs, NPCI and RBI
- Platform of statement
- X (formerly Twitter)
- Context
- PhonePe is IPO-bound
- Publication date
- August 8, 2026
Quotes
Sameer Nigam
CEO of PhonePe
““Indian consumers will not be charged anything for making UPI payments and that it will remain free for them.””
thehindubusinessline.com











