1 week ago
Odisha Sets Daily Penalty for Delayed Public Services
The Odisha government wants officials to provide public services on time.
These services include birth, caste, and native certificates.
If an officer delays a service, the officer may have to pay Rs 250 for every day of delay.
The total penalty cannot be more than Rs 5,000.
The government has also created an Auto-Appeal System.
This system sends delayed applications to a higher official automatically.
If that official does not decide an appeal within 30 days, it is sent to another reviewing authority.
The goal is to make government services more timely and accountable.
Odisha will fine responsible officers Rs 250 for each day of delay.
The penalty will be capped at Rs 5,000 per delayed service.
The measure applies to services notified under the Odisha Right to Public Services Act, 2012.
An Auto-Appeal System will escalate unresolved applications to higher authorities.
Appeals not decided within 30 days will automatically go to the revisional authority.
- Who
- The Odisha government and officers responsible for delivering notified public services; Revenue and Disaster Management Minister Suresh Pujari announced the decision.
- What
- A penalty of Rs 250 per day, capped at Rs 5,000, will apply for delays in providing notified public services.
- Where
- Odisha, with the announcement made in Bhubaneswar.
- When
- The decision was announced in the report; an appeal must be disposed of within 30 days before automatic escalation.
- Why
- To ensure timely, transparent, and system-driven accountability in delivering public services.
Key facts
- Daily penalty
- Rs 250 for each day of delay
- Maximum penalty
- Rs 5,000
- Applicable law
- Odisha Right to Public Services Act, 2012
- Covered services
- Services including birth, caste, and native certificates
- Accountability system
- Auto-Appeal System
- Appeal deadline
- 30 days for the appellate authority to decide an appeal
Quotes
Suresh Pujari
Odisha Revenue and Disaster Management Minister
“It is mandatory for all government officers to provide services to the public within the prescribed timeframe. Officers who fail to do so will pay Rs 250 per day for the delay.”
thehansindia.com
Sources
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