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Intel CIO Says AI Requires Rethinking Work, Not Chatbots

Intel CIO Says AI Requires Rethinking Work, Not Chatbots
‘Don’t just layer chatbots onto existing processes’: Intel’s Cynthia Stoddard · financialexpress.com

Intel is teaching its employees how to use AI at work.

Its CIO, Cynthia Stoddard, says people need training, time to practise, and clear rules for using AI safely.

More than 1,000 employees have joined a network that helps others learn.

Intel is checking whether AI helps work get done faster and better, not just whether people use the tools.

Employees are using Gemini and Copilot, and Intel reports improvements in some development work.

The company has not changed its hiring plans, but some jobs may need broader skills.

Stoddard says companies should rethink how work is done instead of just adding chatbots to old processes.

Key facts

Interviewee
Cynthia Stoddard, Intel senior vice-president and chief information officer
Training
Intel’s programme covers AI foundations and role-specific training.
AI advocate network
More than 1,000 employees have signed up.
Adoption
Stoddard reports strong adoption of Gemini and widespread use of Copilot across functions.
Measures
Intel tracks return on investment, cycle-time improvements, and time-to-market gains.
Hiring
Hiring plans have not changed, though some areas may require more generalists.
Governance
Intel uses safeguards, permissions, data-access controls, MCP controls, and real-time observability.

Quotes

Cynthia Stoddard

Intel’s senior vice-president and chief information officer

“Don’t just layer chatbots onto existing processes – question the process.”
financialexpress.com
“Don’t get trapped in proof of concepts.”
financialexpress.com

Sources

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