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Corporate Silence on Gen Z Protests Comes With a Price

Corporate Silence on Gen Z Protests Comes With a Price
Dear CEOs, Gen Z is watching — your silence has a price · indianexpress.com

Many young people in India, a generation called Gen Z, held peaceful protests to ask for fairness and honest government.

They used dancing, singing, livestreaming and memes to share their message.

Some companies stayed completely quiet about the protests.

One customer showed their disappointment by switching their family's butter brand from Amul to Milky Mist.

The authors of this article say silence is still a choice, and it can cost a company customers.

Young people buy a big part of everything sold in the world, so their opinions matter to businesses.

Gen Z cares about fairness, the environment, and being treated with respect at work.

Companies can respond by supporting good governance, helping redesign exams, or simply pausing their marketing.

The article says companies that listen to young people early will win loyal customers, while those that ignore them are betting against their own future.

Key facts

Article type
Opinion-analysis commentary by two academics
Authors' affiliations
University of Melbourne (Bapuji) and King's College London (Agarwal)
Gen Z share of global population
Close to a third
Gen Z share of global consumers
Roughly 40 percent
Projected Gen Z spending by 2030
$12 trillion
India's Gen Z population
Over 377 million
Indian CSR spending 2024-25
Roughly $5 billion
Brands called out by CJP supporters
Netflix, LinkedIn, Nike, Coca-Cola and Lakmē

Quotes

Delhi consumer

Anonymous consumer who posted on social media in Delhi

“The Amul girl has refused to speak up for the students (in the Cockroach Janta Party protests)”
indianexpress.com

Sridhar Vembu

CEO of Zoho, Indian tech company

“malicious agenda”
indianexpress.com

Sources

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