1 week ago
Kerala Cafe Ordered to Pay Woman Over Grilled Chicken Infection
A woman in Kerala ate a grilled chicken dish called Alfaham at a cafe.
Afterward, she became unwell and received treatment for a Salmonella infection.
She complained to a consumer commission.
The commission agreed that her treatment followed her meal at the cafe.
It ordered the cafe’s proprietor and manager to pay her Rs 96,393.
Some of the money will cover her medical bills.
Another part is compensation for her discomfort.
The rest will help pay her legal costs.
A Kerala consumer commission ordered a cafe to pay Rs 96,393 to a woman.
The woman said she developed physical discomfort after eating Alfaham from the cafe.
The commission found she underwent treatment for Salmonella infection after consuming the cafe’s food.
The cafe proprietor and manager were ordered to pay the amount jointly.
The award includes Rs 36,393 for medical expenses, Rs 50,000 compensation and Rs 10,000 in litigation costs.
- Who
- A woman who complained, and the proprietor and manager of the cafe.
- What
- A consumer commission ordered the cafe to pay Rs 96,393 over a Salmonella infection linked to its food.
- Where
- A consumer commission in Kerala’s Pathanamthitta district.
- When
- The date of the commission’s order is not stated.
- Why
- The commission found that the woman underwent treatment for Salmonella infection after eating Alfaham from the cafe.
Key facts
- Total award
- Rs 96,393
- Medical expenses
- Rs 36,393
- Compensation
- Rs 50,000
- Litigation costs
- Rs 10,000
- Food consumed
- Alfaham, a grilled chicken dish
- Illness
- Salmonella infection
- Paying parties
- The cafe proprietor and manager jointly
Quotes
Pathanamthitta District Consumer Commission
The Kerala consumer commission that ruled on the woman’s complaint
“So we are of the considered opinion that PW1 (complainant) underwent the treatment for ‘Salmonella Infection’ only after the consumption of the food from the shop of the opposite parties and hence the opposite parties are bound to redress the grievance of the complainant”
indianexpress.com









