2 weeks ago

Western Railway To Pilot Body Cameras For Mumbai Ticket Checkers

Western Railway To Pilot Body Cameras For Mumbai Ticket Checkers
No More 'He Said, She Said': Western Railway To Record TC-Passenger Encounters Using Body Cameras · freepressjournal.in

The train company in Mumbai, called Western Railway, is trying something new to keep train riding fair and safe.

Ticket checkers will wear small cameras on their jackets, like tiny video recorders.

When they check tickets, the camera records what happens with sound and pictures.

Sometimes people argue with ticket checkers, and sometimes fights break out.

The cameras will show exactly what happened so everyone can see the truth.

Ticket checkers are also getting special jackets with pockets to carry their ticket machines and ID cards.

The special jackets make it easy to see who the real ticket checkers are.

The trial starts on some air-conditioned local trains in Mumbai.

If the cameras work well, more ticket checkers across the railway will get them too.

Key facts

Railway
Western Railway
Division
Mumbai Central
Equipment
15 body cameras and 30 specially designed jackets
Focus Area
AC local trains
Campaign
Namaste Campaign
Recording Method
SD-card-based recording with microphones
Purpose
Safety, transparency and accountability in ticket checking
Official Quoted
Vineet Abhishek, CPRO, Western Railway

Quotes

Vineet Abhishek

Chief Public Relations Officer, Western Railway

“"The use of body cameras and special jackets will make ticket‑checking drives safer, transparent and professional. It will help strengthen passenger confidence while improving the safety and accountability of ticket‑checking staff. Based on the outcome of the pilot project, a decision can be taken on expanding the system."”
freepressjournal.in

Sources

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