Gangtok District Strengthens Grassroots Coordination Through Connect to CM Initiative

Gangtok district is improving a program called “Connect to CM.”

The program lets people send complaints, requests and ideas to the Chief Minister’s Office.

People from eight constituencies can use two dedicated telephone numbers.

Officials met to review the concerns people had shared.

They discussed writing down each issue and sending it to the right department.

They also talked about checking whether authorities had acted on the issues.

Officials said better teamwork would help people receive responses more quickly.

The meeting ended with a promise to make the program easier and more useful for citizens.