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Bank of Baroda Launches AI-Powered bob World 2.0 Banking App
Bank of Baroda has introduced a new mobile banking app called bob World 2.0.
The app uses artificial intelligence to make banking easier and more personal.
Customers can use their voice to navigate the app and make payments.
It also helps users see and manage their money in one place.
Different customers, such as seniors, women, NRIs, and millennials, can receive experiences designed for their needs.
The app includes security features intended to protect users in real time.
It is built to work as part of a larger digital banking system that will include internet banking.
The app was demonstrated at a fintech event in Mumbai.
Bank of Baroda launched its next-generation mobile banking app, bob World 2.0, at the Global Fintech Fest 2026 in Mumbai.
The app is designed to support a unified omnichannel digital banking ecosystem across mobile and internet banking.
Its features include voice-enabled payments and navigation, personal financial management tools, and AI-driven engagement.
The app offers personalized experiences for groups including senior citizens, women, NRIs, and millennials.
Bank of Baroda says a multilayered security framework will provide real-time protection for customers.
- Who
- Bank of Baroda, led by Managing Director and CEO Dr. Debadatta Chand, launched the app; it was demonstrated to Sanjay Lohiya of the Department of Financial Services.
- What
- The bank launched bob World 2.0, an AI-powered next-generation mobile banking application.
- Where
- The demonstration took place in Mumbai.
- When
- The app was demonstrated on Friday at the Global Fintech Fest 2026.
- Why
- The app is intended to provide a more intelligent, personalized, conversational, and secure banking experience and support a unified digital banking ecosystem.
Key facts
- Product
- bob World 2.0
- Developer
- Bank of Baroda
- Core technology
- Artificial intelligence and a microservices-based digital architecture
- Key features
- Voice-enabled payments and navigation, personal financial management, hyper-personalization, and multilayered security
- Targeted customer groups
- Senior citizens, women, NRIs, millennials, and other customer personas
- Launch venue
- Global Fintech Fest 2026, Mumbai
- Digital expansion
- The platform is intended to progressively extend across mobile and internet banking channels
Quotes
Dr. Debadatta Chand
Managing Director and CEO of Bank of Baroda
“As banking becomes increasingly digital, customers expect experiences that are intuitive, intelligent, secure and highly personalised. With bob World 2.0, we have reimagined mobile banking around our customers' needs, combining financial wellness tools, voice-enabled AI-driven engagement and personalised customer experiences on a single platform. As a forward-looking, customer-centric institution, we remain committed to continuously innovating and building a future-ready digital banking ecosytem”
freepressjournal.in
Sources
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