2 weeks ago

Maharashtra city's Smart Sarathi app lets residents report potholes

Maharashtra city's Smart Sarathi app lets residents report potholes
Potholes? This Maharashtra city allows residents to alert officials with app · indianexpress.com

In a city in India called Pimpri-Chinchwad, many roads are full of holes called potholes.

Cars and bikes can be damaged when they drive over them.

The city government wants everyone to help find these potholes.

So they made a phone app called Smart Sarathi.

When somebody sees a pothole, they can open the app.

They take a photo of the pothole and send it.

They can also add where it is and how big it is.

Then city workers go to check the pothole.

If it is a real problem, they fix it.

That way, people can help make their city's roads better.

Key facts

City
Pimpri-Chinchwad
State
Maharashtra, India
App
Smart Sarathi PCMC
New feature
Report Pothole
Announced by
Municipal Commissioner Vijay Suryavanshi
Required details
Pothole photo, GPS location, address, estimated size
Next step
On-site inspection and necessary action by concerned department

Quotes

Municipal Commissioner Vijay Suryavanshi

Municipal Commissioner of Pimpri-Chinchwad Municipal Corporation

“While registering the complaint, citizens can upload a photo of the pothole, its exact location via GPS, the address, and the estimated size of the pothole. After the complaint is filed, the department concerned conducts an on-site inspection and takes necessary action.”
indianexpress.com
“To promptly convey information about potholes on city roads to the municipal corporation, the ‘Report Pothole’ facility has been made available in the Smart Sarathi PCMC app.”
indianexpress.com

Sources

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