2 weeks ago
Maharashtra city's Smart Sarathi app lets residents report potholes
In a city in India called Pimpri-Chinchwad, many roads are full of holes called potholes.
Cars and bikes can be damaged when they drive over them.
The city government wants everyone to help find these potholes.
So they made a phone app called Smart Sarathi.
When somebody sees a pothole, they can open the app.
They take a photo of the pothole and send it.
They can also add where it is and how big it is.
Then city workers go to check the pothole.
If it is a real problem, they fix it.
That way, people can help make their city's roads better.
Pimpri-Chinchwad's municipal corporation added a 'Report Pothole' feature to its Smart Sarathi app.
Residents can upload a pothole photo, GPS location, address, and estimated size when filing a complaint.
Municipal Commissioner Vijay Suryavanshi announced the facility on Monday.
The civic body urged reporting because almost all roads in the city have potholes.
After a complaint is filed, the concerned department conducts an on-site inspection and takes necessary action.
- Who
- Municipal Commissioner Vijay Suryavanshi and residents of Pimpri-Chinchwad
- What
- Residents can report potholes with photos and location details via the 'Report Pothole' facility in the Smart Sarathi PCMC app
- Where
- Pimpri-Chinchwad, Maharashtra, India
- When
- Announced on Monday
- Why
- To promptly inform the municipal corporation about potholes so it can initiate repairs, since almost all city roads have potholes
Key facts
- City
- Pimpri-Chinchwad
- State
- Maharashtra, India
- App
- Smart Sarathi PCMC
- New feature
- Report Pothole
- Announced by
- Municipal Commissioner Vijay Suryavanshi
- Required details
- Pothole photo, GPS location, address, estimated size
- Next step
- On-site inspection and necessary action by concerned department
Quotes
Municipal Commissioner Vijay Suryavanshi
Municipal Commissioner of Pimpri-Chinchwad Municipal Corporation
“While registering the complaint, citizens can upload a photo of the pothole, its exact location via GPS, the address, and the estimated size of the pothole. After the complaint is filed, the department concerned conducts an on-site inspection and takes necessary action.”
indianexpress.com
“To promptly convey information about potholes on city roads to the municipal corporation, the ‘Report Pothole’ facility has been made available in the Smart Sarathi PCMC app.”
indianexpress.com










