Health · Healthcare & Policy · 1 hr ago
IMSS to visit 277 hospitals and address unfilled prescriptions
Mexico’s social security institute, the IMSS, plans visits to 277 hospitals to hear from staff and identify problems in day-to-day operations.
The visits will focus on medicine and supply shortages, unfilled prescriptions, staffing, equipment, facilities and working conditions.
The hospitals are at the second and third levels of care, where 267,000 IMSS workers are employed.
Patients whose prescriptions were not fully filled can report the missing medicines online at recetacompleta.gob.mx or call 800 953 22 18.
They need their CURP, the rejected prescription’s reference number and contact details.
Prescriptions remain valid for 76 hours, so the IMSS advises patients to keep the document when medicine is missing.
The institute says it will contact patients by phone about when and where medicines can be collected; hospital visits are intended to turn identified problems into commitments with deadlines and named staff responsible.
The Mexican Social Security Institute (IMSS) will visit 277 hospitals to hear from staff and identify operational problems.
The visits will focus on supplies, unfilled prescriptions, staffing, medical equipment, facilities, working conditions and internal management.
The hospitals are secondary- and tertiary-level facilities where 267,000 IMSS workers are employed.
Patients can report medicines missing from a prescription online or by telephone so the institute can follow up on delivery.
A salary review is also underway, with a consultation scheduled for October 14.
- Who
- The Mexican Social Security Institute (IMSS), led by director general Zoé Robledo, will carry out the visits.
- What
- IMSS will visit 277 hospitals to hear from staff and address operational problems, including unfilled prescriptions.
- When
- The visits were announced in an article published October 13, 2026. A salary review consultation is scheduled for October 14.
- Where
- Secondary- and tertiary-level IMSS hospitals in Mexico.
- Why
- IMSS says the visits will identify hospital needs and resolve operational problems, while prioritizing supplies and prescription fulfillment.
This story does not have two clearly opposing sides.
Zoé Robledo announced that IMSS would send officials to visit 277 hospitals.
A consultation on the salary review is scheduled to take place.
- Hospitals
- 277
- Workers
- 267,000 employed at the hospitals covered by the visits
- Prescription reporting website
- recetacompleta.gob.mx/login
- Prescription reporting telephone line
- 800 953 22 18
- Prescription validity
- 76 hours
What people are saying
We will start there because the greatest demands and operational problems that must be resolved first are also concentrated there.
Sources
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