Matrix News
Privacy Policy
Last updated 15 October 2026
Matrix News turns reporting from many outlets into one clear story. This policy explains what we collect when you use the website at web.matrixnews.in and the Matrix News apps for iPhone and Android, why we collect it, and how you can delete it.
Who we are
Matrix News is run by Jainam Sunilkumar Bhavasar, based in India. For anything about your data, write to [email protected].
What we collect
If you sign in
You can read Matrix News without an account. If you sign in with Google or Apple, we receive your name, email address, profile photo and a user ID from that provider, and we record when you joined and last signed in. With Sign in with Apple you can choose to hide your email.
Things you save
- Topics you follow, including the words you type to create them.
- Bookmarks and, in the app, your reading history.
- Your preferences, such as dismissed cards and chosen sections.
Feedback you send
When you send feedback, we store your message, the email you give us (if any), the page you were on, your browser or device type and your country.
Notifications
If you allow notifications in the app, we store a push token so we can send you news alerts. You can turn them off at any time in your phone settings.
Usage and device information
- Pages and screens you view, buttons you tap and how long you read.
- Device model, operating system, app version, language and an approximate country worked out from your IP address.
- Crash and error reports so we can fix problems.
- In the app, screen recordings of how you use it (Microsoft Clarity), with text fields masked.
- In the app, how you found us (for example which link or campaign led to the install). On iPhone we only use your advertising identifier if you allow tracking when asked.
What we do not collect
We do not collect your precise location, contacts, photos or payment details. We do not sell your personal data, and we do not show ads.
How we use it
- To run your account and keep you signed in.
- To build and refresh the topics you follow and personalise your home page.
- To send notifications you asked for.
- To understand which features help readers, and to fix bugs and crashes.
- To reply to your feedback and support requests.
- To prevent abuse and keep the service secure.
Who processes it for us
We use these providers to run Matrix News. They only process data to provide their service to us.
- Google Firebase: sign-in, push notifications and crash reports.
- Apple: Sign in with Apple.
- Mixpanel: app usage analytics.
- AppsFlyer: app install attribution.
- Microsoft Clarity: app session recordings and usage analytics.
- Rybbit: privacy-friendly website analytics without advertising cookies.
- Cloudflare and Hostinger: network, security and server hosting.
- AI providers (such as OpenRouter): write story summaries from news articles and match the topics you type to stories. Only the topic text is sent, never your name or email.
We may also share information if the law requires it or to protect the safety of our users.
Cookies and storage on the website
We use one cookie, mx_session, to keep you signed in. The site also keeps small preferences in your browser's local storage. We do not use advertising or cross-site tracking cookies.
How long we keep it
We keep your account data while your account is active. Server logs and error reports are kept for a limited time for security and debugging. Feedback is kept while it is useful to improve the product. When you delete your account, we remove your personal data as described below.
Deleting your account and data
- In the app: open Profile, then Delete account. This deactivates your account straight away and signs you out on all devices.
- By email: write to [email protected] from the email you signed in with. We will erase your account, followed topics, bookmarks, history and push token within 30 days and confirm by email.
Your rights
You can ask for a copy of your data, ask us to correct it, or ask us to delete it by writing to [email protected]. You can also turn off notifications and app tracking in your phone settings at any time. Depending on where you live, including under India's Digital Personal Data Protection Act and the GDPR, you may have further rights, such as complaining to your local data protection authority.
Children
Matrix News is not meant for children under 13, and we do not knowingly collect their data. If you think a child has given us personal data, contact us and we will delete it.
Security and transfers
Data is sent over encrypted connections and stored on secured servers. Our providers may process data in countries other than yours, including the United States and the European Union.
Changes
If we change this policy, we will update this page and the date at the top. For important changes we will also tell you in the app or on the site.
Contact
Jainam Sunilkumar Bhavasar, Matrix News, India. Email [email protected].