Business · Companies · 2 days ago
Shoprite rates cybersecurity controls as only partially effective
Shoprite says cyberattacks and data breaches are its biggest business risk.
Its controls are rated only partially effective, the weakest rating among its six core risks.
The group recorded four data breaches in FY2026, involving personal information and affecting 44 customers.
This matters because Shoprite holds large amounts of customer data, and a breach could expose sensitive information or disrupt its operations.
Shoprite rated its cybersecurity controls as only “partially effective” in its 2026 integrated report, the weakest control rating among its six core business risks.
Information security, including cyber risk, was ranked first, with an inherent risk rated critical and a residual risk rated medium.
The retailer recorded four data breaches in FY2026, up from three in FY2025 and one in FY2024.
All four FY2026 breaches involved personally identifiable information and affected 44 customers.
Shoprite says its risk trend is unchanged, while the report cites increasingly sophisticated cybercrime and the rise of AI tools as factors that may make incidents more frequent and severe.
- Who
- Shoprite Group, the South African retailer.
- What
- It rated its cybersecurity controls “partially effective” and reported four data breaches in FY2026.
- When
- The disclosure was in Shoprite’s 2026 integrated report; the breaches were recorded in FY2026.
- Where
- Not stated
- Why
- The report says the rise of AI tools and the growing sophistication of cybercrime make more frequent and severe incidents more likely.
This story does not have two clearly opposing sides.
partially effective
zero tolerance for security breaches and unmitigated critical vulnerabilities
cybersecurity is the one area that keeps him awake at night
Shoprite recorded one data breach, affecting 1 437 customers.
Shoprite recorded three data breaches, with one customer affected.
Shoprite recorded four data breaches involving personally identifiable information and affecting 44 customers.
TechCentral reported on Shoprite’s cybersecurity risk ratings and disclosures in its 2026 integrated report.
- Cybersecurity controls
- Partially effective
- Inherent information-security risk
- Critical
- Residual information-security risk
- Medium
- FY2026 data breaches
- 4
- Customers affected in FY2026
- 44
- Security-breach tolerance
- Zero








