Health · Medical Research · 16 hrs ago

Doctors’ word choices can affect patients’ symptoms and treatment use

Doctors’ word choices can affect patients’ symptoms and treatment use

The way doctors speak can affect how patients experience symptoms and follow treatment, according to medical communication experts.

Sven Benson, who leads a medical education institute at University Hospital Essen, says clear communication supports diagnosis, understanding and patient safety.

One reason is the nocebo effect: negative expectations can contribute to worse symptoms or side effects.

For example, emphasizing that some patients have side effects may create more concern than explaining that most people tolerate a medicine well.

Studies cited by Benson’s team found that patients’ expectations could also change the pain-relieving effect of the drug remifentanil.

Poor communication may lead people to stop treatment, try ineffective alternatives or make more doctor visits.

Building trust from the first meeting and listening respectfully to patients’ concerns can help them discuss problems rather than quietly stop taking medicine.

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