Health · Medical Research · 2 days ago
Google’s AMIE chatbot may help doctors prepare for patient visits
Google researchers and Beth Israel Deaconess Medical Center tested AMIE, a medical chatbot, with adults seeking care for new, non-emergency health problems.
Patients used a secure web link to discuss symptoms and relevant medical history with the chatbot up to five days before seeing a doctor.
AMIE also suggested possible diagnoses for the doctor to consider.
Of the 98 patients who completed both stages, doctors reviewed the chatbot’s conversation before 44 visits.
They said the information helped them prepare in 33 cases and might have changed their approach in 25.
AMIE included the eventual diagnosis among its suggestions in 90% of cases, though its conversations were monitored and staff corrected one hallucination and added missing information in five cases.
The study suggests AI may help doctors spot useful details, but it did not test AI making medical decisions on its own.
The research does not say what happens next.
Researchers from Google and Beth Israel Deaconess Medical Center tested whether Google’s AMIE chatbot could help prepare doctors for patient visits.
Adults with new, non-emergency health complaints used the chatbot before meeting with physicians.
Doctors reviewed AMIE’s transcript before 44 of the 98 visits completed by patients in both study stages.
Doctors said the transcript helped them prepare in 33 cases and could have changed their approach in 25.
AMIE included the eventual diagnosis among its possibilities in 90% of cases, while its top three possibilities included it 75% of the time.
- Who
- Researchers from Google and Beth Israel Deaconess Medical Center tested AMIE with adults seeking care.
- What
- The study examined whether a chatbot could gather patient information and help doctors prepare for visits.
- When
- Patients used AMIE up to five days before their appointments. The study dates are not stated.
- Where
- The study involved Beth Israel Deaconess Medical Center; patients used a secure web link.
- Why
- Researchers tested AMIE as a tool to gather symptoms and relevant history and provide possible diagnoses for discussion with physicians.
This story does not have two clearly opposing sides.
No direct quotes in the coverage so far.
Patients chatted with AMIE about their symptoms and relevant medical history.
AMIE produced possible diagnoses for discussion with physicians.
Doctors reviewed AMIE transcripts for patients who completed both stages of the study.
- Patients completing both stages
- 98
- Visits with transcript reviewed by doctors
- 44
- Doctors said AMIE helped them prepare
- 33 cases
- Doctors said AMIE could have changed their approach
- 25 cases
- Eventual diagnosis among AMIE's possibilities
- 90% of cases









