Albert Heijn restores some systems after detecting suspicious hacker traffic

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  Albert Heijn’s IT incident disrupted its websites, apps, grocery deliveries and some distribution centres in the Netherlands.

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  The chain said it had identified no customer data that appeared to have been taken.

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  Security sources told NOS that Albert Heijn detected suspicious traffic and shut down systems as a precaution.

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  Servers used in the attack were reported in the United States, Poland, Moldova and Turkey, though their locations do not establish where the attackers were.

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  By the end of the morning on October 13, Albert Heijn had resumed supplying supermarkets, and Ahold said it was beginning a controlled restart of some systems.

Who

Albert Heijn and its parent company, Ahold Delhaize, were affected.

What

An IT security incident disrupted digital services, home deliveries and some distribution centre operations. Security sources reported suspicious traffic and a possible hacking attempt.

When

The disruption began on Sunday, October 11, and was still affecting services on October 13.

Where

The impact was reported in the Netherlands and across some Ahold Delhaize services in other countries.

Why

The company said it had shut down some systems as a precaution. The precise nature and purpose of the attack were not confirmed.

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