Science & Tech · Cybersecurity · 1 hr ago
Survey finds human error remains a leading cybersecurity concern
A Kaseya survey of more than 1,100 managed-service providers and IT professionals worldwide found that human error is a major cybersecurity concern.
Sixty-eight percent said it was among their biggest expected risks over the next 12 months.
Email-based attacks concerned 55% of respondents, while 40% pointed to a lack of user training.
The survey also said that 80% of factors in recent security incidents could be linked to poor user practices or insufficient training.
Many security teams may struggle to address these risks: 77% said they were under-resourced, and only 20% had budgets growing in line with the risks they face.
The survey’s findings suggest that organizations need to build security practices that can withstand mistakes, rather than assume people will never make them.
The survey does not say what specific actions organizations will take next.
A Kaseya survey found that cybersecurity professionals see human error as a leading security concern.
Sixty-eight percent of respondents identified human error as a top attack vector concern for the next 12 months.
Email-based attacks concerned 55% of respondents, while 41% cited gullibility and 40% cited a lack of user training.
The survey also found that 77% of respondents described their IT departments as under-resourced.
Kaseya executive David Baggett said organisations should build systems that can withstand mistakes rather than expect to eliminate them.
- Who
- Kaseya surveyed more than 1,100 managed service providers and IT professionals worldwide.
- What
- The survey found that human error remains a leading cybersecurity concern.
- When
- The survey addressed concerns over the next 12 months; the article was published on 2026-10-13.
- Where
- The respondents were from around the world.
- Why
- Respondents cited user error, social engineering and distraction as security risks.
This story does not have two clearly opposing sides.
This story does not have a timeline yet.
- Survey sample
- More than 1,100 MSPs and IT professionals worldwide
- Human error
- 68% cited it as a leading attack vector concern for the next 12 months
- Email-based attacks
- 55% expressed concern
- Under-resourced IT departments
- 77% described their departments as under-resourced
- Compliance audits
- 65% said they would pass one today
What people are saying
People aren’t perfect, and everyone knows it
The path to true cyber resilience isn’t about eliminating mistakes. It’s about building an organisation that can withstand them. Expect mistakes, account for constraints and engineer around them.










